Highway 60, ON
Click 'Book Now' for daily activity schedules
Opens May 4th, 2024 for Weekends, Holidays, and most weekdays
7 days a week
Weekends, Holidays, and most weekdays
Closed for the season
Email: huntsville@treetoptrekking.com
Groups: groups@treetoptrekking.com
Phone: 705-788-9000
Toll Free: 1-855-788-9009
We are located across the road from Deerhurst Resort. Just 5 minutes east of downtown Huntsville.
When you arrive, drive down the main driveway until you reach the parking lot and our blue checkin building on your right.
Address:
1180 Highway 60, Huntsville, ON P1H 1A9
Can I bring my own climbing equipment?
No, customers must use our gear as it is regulated by the TSSA and is checked and cleaned daily.
Can I take my dog into the park?
It's usually best to leave your dog at home, but quiet, well-behaved dogs, that are on a leash are permitted in some areas. We do ask that a non-participating adult always remains with your dog, and it never really works for several participants to take turns watching a dog. Please keep in mind that some people are not comfortable with dogs and may be asked to leave the area if people are not comfortable. Please note that dogs are not permitted in Treewalk Village or uplå, and you are not allowed to carry your dog on any of our activity features. If you or someone in your group has a support dog, please call us to discuss special arrangements so you can enjoy your visit.
Do I need gloves? If so, what kind?
Gloves are recommended for the Zipline & Aerial Game Trek as well as in the Discovery Course. We usually sell gloves on site if customers are interested, but you are welcome to bring some from home. Tight fitting gloves like a cycling glove, or simple gardening gloves will do the trick!
Is a ticket required if I want to watch my friends/family climb?
This depends on the activity. For the Discovery and Zipline & Aerial Game Trek, one does not need to purchase a ticket to watch. For Treewalk Village and uplå, tickets are required as the area is enclosed in a fence.
What are the customer requirements?
This depends on each of our activities: Discovery climbers must be 5 years old and 45 inches in height while people for the Zipline & Aerial Game Trek must be 9 years old and 55 inches in height. Customers must also be under 250 lbs to climb and must fit into our harnesses. Waivers must be filled out for each individual participating as well.
What equipment is provided?
For most activities a climbing harness and a helmet are provided and will be secured by a staff member on site. Please wear closed-toe shoes. Gloves are recommended and sold on site if needed.
What should I bring for my excursion?
For all activities, closed toed shoes like running shoes are required, and a waiver must be completed for each guest. We also recommend that all customers come with a water bottle and snacks for their activity. They can take breaks as needed. Sunscreen and bug spray are also advised but must be put on before getting harnessed.
Where can I put my belongings?
There are picnic benches and cubbies around the parks, however, we recommend that you lock any valuables in your car as we are not liable if anything is stolen. We cannot hold items in our office as well.
What happens if there is bad weather?
We do climb rain or shine, but in the case of thunderstorms and high winds, we must close the park down for a minimum of 30 minutes before we can deem it safe to resume climbs. If it is not safe to resume activities, rain cheques will be offered, or guests will be able to reschedule their booking(s) at the office. Please dress appropriately for the weather and check the weather ahead of time if you wish to reschedule.
What is the cancellation policy?
We require 48 hours notice to cancel a booking and 24 hours notice to reschedule a booking. Please call or email the office to do so!
Is there a waiver that I need to sign?
Each guest, including minors must have a waiver filled out with their name and age on it, and all minors must have their waiver signed by a legal guardian. Our waivers can be found at our website: https://treetoptrekking.com/waiver/
Do younger climbers need to be supervised during the activity?
We require that anyone under the age of 17 be supervised by an adult over the age of 18. The ratio for adult supervision is 1 adult for every 6 youth.
Can I add a spot to my reservation last minute?
Last minute additions may be feasible if spaces remain, but you must contact the park by phone beforehand to add additional people to your booking.
Do I need to create a booking?
Yes, we do recommend that you book ahead of time as we cannot guarantee that there will be spots available for walk-ins.
When should I arrive?
Please arrive 30 minutes before your scheduled activity time for our staff to check you in and get your group started on time. Late arrivals may be moved to the next available time slot.
Do I need to complete an orientation each time I go to a park?
Yes, seasons pass holders must complete an orientation each time they go to a park but they are allowed to fast track it by going first.
What activities can I use my seasons pass on?
Seasons passes are activity specific; we offer Seasons Passes for both the Discovery Course and the Zipline & Aerial Game Trek.
Can I do the zipline only?
At most parks the ziplines are mixed in with the other aerial games/ bridges. Some parks do offer zip tours that are mainly ziplines. Check out our Ziptour in the 1000 Islands, or Blue Heron ziplines in Brampton.
Can I skip a course, or must I complete all the courses in order?
Typically, climbers must complete the courses in order of difficulty from beginner up to advanced. They must also have a guide’s approval after each course in order to climb the next one, and we do not guarantee that guests will climb every course during their visit.
How long do I have to complete the aerial courses?
All customers receive three hours to climb the courses.
How many aerial courses are there?
This is a park specific question, but most parks have five - six courses to complete within a three hour time span. They range in intensity from beginner to advanced/extreme.
Is there a maximum weight requirement?
Customers must not exceed the weight limit of 250 lbs.
Is there a safety orientation before I climb?
Each climber must complete a safety orientation before they are allowed to climb in our courses. They must complete a trust-fall as well as maneuver throughout the small orientation in order to learn how to climb the courses safety! These are run by our trained Guides for each timeslot.
What are the guest requirements for the advanced courses?
Guests must be a minimum of 12 years old and 60" tall to participate in the Advanced Courses. They must also receive a guide’s approval to climb.
What are the harness dimensions?
Waist = 45 inches/Thigh = 26 inches. These must be tightened by at least one inch.
What can prohibit someone from participating in the Zipline & Aerial Courses?
Pregnant women are not allowed to climb any of our courses and if we suspect that someone is under the influence of drugs or alcohol, we will refuse you from participating in the courses for safety reasons. We may also not permit someone to climb if they are acting in an unsafe manner.
Will all the courses be open at the parks when I visit?
We cannot guarantee that all the courses will be open at a park, but this will not limit a climber's experience! We can also not guarantee that customers will complete all the courses in the allotted 3-hours.
Can I bring a school group to Treetop Trekking?
Yes, our parks offer many activities that are wonderful for school trips. We offer activities for all ages and are open through much of the school year.
Do you offer corporate group activities?
Yes, we offer several options for corporate adventures that range in length of time as well as adventure level, from Aerial Team Building Adventures, to Call to the Wild Ground Games. For more information visit our corporate Group Adventure page. To plan your corporate visit contact our Groups Coordinator at groups@treetoptrekking.com or call 416-799-8434.
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